From April 2016, it has been a contractual requirement for all English practices to form a patient participation group (PPG) during the year ahead and to make reasonable efforts for this to be representative of the practice population.
The first Patient Participation Group was set up by a GP in 1972 and many general practices in England now have a PPG. Generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice, they meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice.
The beauty of PPGs is that there is no set way in which they work - the aims and work of each group entirely depends on local needs - but they are have the aim of making sure that their practice puts the patient, and improving health, at the heart of everything it does.
In practice, PPGs can play a number of roles, including:
- Advising the practice on the patient perspective
- Organising health promotion events
- Communicating with the wider patient body
- Running volunteer services and support groups to meet local needs
- Carrying out research into the views of those who use the practice (and their carers)
- Influencing the practice or the wider NHS to improve commissioning
- Fundraising to improve the services provided by the practice
Funding for these groups is commensurate with their activities and are normally met by the practice. In the majority of cases costs are minimal. Recognition of the worth of an active PPG as a viable and necessary feature of practice, normally results in obtaining adequate funding.
Help us to make a difference...
Here at Phoenix Surgery we like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have set up a Patient Participation Group (PPG). We ask the members of this representative group questions, such as what you think about our service, or the quality of the care or you receive. We contact most members via email and send out a quick, succinct survey to each new member.
Members can participate as much or as little as they like. You also have the option to join regular PPG meetings at the surgery.
We aim to gather people from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you, whether it be with the occasional email or to attend a PPG meeting, click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.